You are invited to comment on our Pricing Submission 2018 Community Draft. The Community Draft is our proposal for pricing, services and investment for the next 10 years.  We have developed this through conversations with customers and stakeholders from across our region over the last 18 months.  We want to check in with customers to make sure we heard correctly and the community draft sums up what you value the most.

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* 1. Name

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* 2. Town

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* 3. Please provide your email if you would like to receive updates.

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* 4. Which of these apply to you?

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* 5. How many occupants live in the household?

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* 6. Do you agree with a 10 year price path that slowly increases by 1% lower than the cost of inflation?

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* 7. Do you agree Coliban Water should gradually repay debt to ensure we are a financially sound water corporation for current and future generations?

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* 8. Do you agree more tariff choice to better meet individual household circumstances is a good idea rather than the same price for everyone? (eg lower fixed, higher usage charges)

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* 9. Do you agree catchment protection and river health works, upgrading water treatment plants and providing alternative water sources to small towns are great ways to fix taste and odour differences to water across our region?

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* 10. Do you agree with Coliban Water continuing to spend money on infrastructure to meet the needs of our growing communities, but to also reduce leaks in our networks and educate customers to use less water?

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* 11. Do you agree to us investing in environmental projects such as renewable energy, wastewater reuse and increasing sewer renewals to reduce spills harmful to the environment?

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* 12. Do you agree with more affordable bills, more relevant and timely information, and more self-service options to increase customer value?

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* 13. Do you agree we should play an active role in supporting the liveability in the region by providing more stable prices, being more transparent and accountable, and assisting councils to maintain open spaces (such as parks and gardens)?

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* 14. Customers have helped Coliban Water develop a list of customer and community rebates. The themes of the rebates are below. Do you agree that rebates across these themes will help our performance?
* Sewer intrusions in houses
*Sewer blockages in network
*Rural allocations less than 100%
*Water supply outages urban
*Poor water quality urban
*Response time to enquiries
*Sewer spill impacting waterway or environment
*Poor flow rates urban
*Poor water quality urban

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* 15. In your town which of the following would you support receiving a community rebate?

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* 16. Do you agree that the proposed Pricing Submission 2018 Community Draft achieves the right balance between the service you receive and the price you pay?

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* 17. Please write any additional thoughts, comments or suggestions about the Pricing Submission 2018 Community Draft.

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