Exit Proof Points Survey Question Title * 1. Which [PRODUCT CATEGORY NAME] brands are you currently using? Select all that apply. Competitor A Competitor B Competitor C Your brand Competitor D Other (please specify) None of the above Question Title * 2. Which of the following brands do you consider when purchasing new [PRODUCT CATEGORY NAME]? Competitor A Competitor B Competitor C Your brand Competitor D Other (please specify) None of the above Question Title * 3. What do you like best about your current [PRODUCT CATEGORY NAME]? Select all that apply. Easy to use and maintain Excellent customer support when issues arise Reliable product Good ROI for the price Other (please specify) Question Title * 4. Is there anything you don’t like about your current [PRODUCT CATEGORY NAME]? Select all that apply. Cost is too high for the value Untimely support when issues arise Product doesn’t live up to expectations/poor performance Complicated to use/low adoption from end-users Other (please specify) None of the above Question Title * 5. How satisfied are you with your current [PRODUCT CATEGORY NAME]? Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied Question Title * 6. Would you buy a different brand if offered? Definitely yes Probably yes Probably no Definitely no Question Title * 7. What has been the greatest impact [PRODUCT] has had on your organization and/or day-to-day role? Please quantify or give examples if available. Question Title * 8. Please rate the following [PRODUCT] capabilities compared to the competition. Best in class Significantly better Somewhat better Comparable Somewhat worse Significantly worse Worst Performance Performance Best in class Performance Significantly better Performance Somewhat better Performance Comparable Performance Somewhat worse Performance Significantly worse Performance Worst Ease of use Ease of use Best in class Ease of use Significantly better Ease of use Somewhat better Ease of use Comparable Ease of use Somewhat worse Ease of use Significantly worse Ease of use Worst Reliability Reliability Best in class Reliability Significantly better Reliability Somewhat better Reliability Comparable Reliability Somewhat worse Reliability Significantly worse Reliability Worst Scalability Scalability Best in class Scalability Significantly better Scalability Somewhat better Scalability Comparable Scalability Somewhat worse Scalability Significantly worse Scalability Worst Question Title * 9. Are you willing to let [COMPANY] use your name and company in published materials? Yes No I don’t know, please contact me Please provide us with your contact information. Question Title * 10. Name Question Title * 11. Company name Question Title * 12. Email address Question Title * 13. Phone number Done